Privacy Policy

Effective from: November 2025.

Introduction

Welcome to Old Girls Play Too. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website www.oldgirlsplaytoo.co.uk and when you contact us, sign up for our newsletter or make bookings for any of our events/presentations/workshops.

Information We Collect

We may collect and process the following types of information:

Personal information: such as your name, email address, phone number, and any details you provide through our contact or booking forms.
Booking information: details relating to your booking requests, event dates, or event preferences.
Communications: messages or correspondence you send to us.
Usage data: information automatically collected via cookies, such as your IP address, browser type, pages visited, and how you interact with our site.
Purchase information: If you buy merchandise, we collect information necessary to process your order, including your name, billing address, shipping address, email, and payment details.
Account information: If you create an account to track orders, we may collect a username and password, and optionally your preferences.

How We Use Your Information

We use the information we collect to:

Respond to enquiries or requests and provide information about our events, presentations or workshops.
Process and manage bookings.
Improve our website, the user experience and the services we offer.
Comply with legal obligations.
Send updates or promotional information (only if you’ve given consent).
Understand audience engagement and demographics to help us plan future activities and improve how we reach different communities. eg. This analysis is carried out using anonymised or aggregated data wherever possible, and we do not use this information to personally identify individuals.
To process purchases and fulfil orders: We use your information to deliver your merchandise and communicate about your order.
To manage accounts and provide customer support: If you have an account or contact us about a purchase, we use your data to assist you.
To improve our products and services: We may analyse purchasing trends to understand which products are popular and improve our offerings.
To comply with legal obligations: Such as tax or shipping requirements.

Cookies and Analytics

Our site uses cookies to improve user experience and to analyse traffic. We may use Wix Analytics, Google Analytics, or similar tools to understand how visitors use our site.
You can manage or disable cookies in your browser settings.

Data Sharing and Third Parties

We will never sell or rent your personal data. We may share limited data with:

Service providers (such as Wix or payment processors) who help us operate the website.
Analytics providers who help us understand website performance.
All third parties are required to keep your data secure and use it only for the purposes we specify.
Payment processors and shipping: We share your purchase-related information with trusted third parties only when necessary to complete transactions, such as payment processors (e.g., Stripe, PayPal) and shipping providers. These parties are obligated to protect your data and use it only to provide the service requested.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

We retain purchase and account information for as long as necessary to fulfil orders, provide customer support, comply with tax and accounting requirements, or as required by law.

Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

Request access to your personal data.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data.
Object to or restrict processing of your data.
Withdraw consent at any time (where consent is relied upon).

If you wish to exercise any of these rights, please contact us at oldgirlsplaytoo@gmail.com.

Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at oldgirlsplaytoo@gmail.com

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